1. Go to www.identogo.com and choose Tennessee.
2. Under “Enrollment Services” select “Digital Fingerprinting”.
3. Select “Schedule a New Appointment”.
4. Enter service code as supplied by agency. If you do not have a service code, select “Don’t Know Your Service Code” and then choose the agency for which you are being fingerprinted from the drop-down list and then select your applicant type.
5. Select: “Don’t know Service Code”, Agency: Health Care, Type: Health Service Volunteer
6. Enter any applicable information such as ORI, OCA, provider ID (requirements vary based on agency and reason fingerprinted) ORI: TNHS00083
7. Read acknowledgement and select the “I Agree” box. Click “GO”.
8. Enter personal zip code to determine the closest printing location.
9. Choose the location at which you would like to be printed, view schedule and select an appointment date/time.
10. Enter required demographic information.
11. Verify that all information is correct.
12. Select method of payment and click “Send Payment Information.” If you are paying with a coupon code, you must bring the coupon code to your appointment.
13. No coupon code.
14. Bring approved identification documents with you to the appointment. This includes the confirmation page you received after booking your appointment. These approved document options are identified on your confirmation page.
15. Arrive at the facility at your appointed date and time.
16. The Enrollment Officer at the site will check your ID, verify your information, verify or collect payment, capture your fingerprints, and submit your data. This normally takes less than five minutes.
17. You will receive a signed receipt at the end of your fingerprinting session which can be provided to your agency for proof of fingerprinting. Please give your receipt to the Volunteer Coordinator at Signal Centers, you will be reimbursed for fingerprinting costs.
18.All results will be processed and delivered to your employment or licensing agency for processing by the TBI. Idemia is never in possession of criminal record data results.